Privacy Policy | Serra Studio

This Privacy Policy describes how Serra Studio ("we," "us," or "our") handles information when you purchase our services.

1. Information We Collect

When you purchase our services, we collect:

Name and email address: provided at checkout for communication and receipts
Business information: provided by you to complete your website (business name, description, contact details, etc.)
Payment information: handled entirely by Stripe (see Section 3)

2. How We Use Your Information

We use your information solely to:

Deliver the services you purchased
Communicate with you about your project or subscription
Send receipts and billing notifications via Stripe

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Processing

All payments are processed by Stripe, a third-party payment processor. We do not store your credit card number or payment details on our systems. Stripe collects and processes your payment information in accordance with their own Privacy Policy.

4. Data Retention

We retain your name, email, and project-related communications for as long as your account is active or as needed to provide services. If you cancel, we may retain records for a reasonable period for legal and accounting purposes.

5. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the address in Section 7. We will respond within 30 days.

6. Security

We take reasonable steps to protect your information. Payment data is never stored by us. It is handled entirely by Stripe's secure infrastructure.

7. Contact

For privacy-related questions or requests, contact us at:
cja@serrachat.com

Also see our Terms of Service